Herts Party Hire - Terms & Conditions.
'us' or 'our' refers to Herts Party Hire.
refers to the hirer.
'Soft Play' refers to every piece of equipment on hire, including mats, tables and chairs.
equipment is for hire only. Day hire time is from 10am until 6pm,
shorter hire periods will still incur the same charge.
and injury prevention:
are responsible for ensuring there is adequate adult supervision (age
18+) at all times when the soft play is in use.
Children must not be left to play unsupervised.
Soft play equipment is for children up to age 5 only. This is for safety and insurance reasons. Older children and adults must not use the equipment as this may result in injury or damage to equipment.
Ensure that the soft play is not overcrowded.
Acrobatics and play fighting are dangerous and are not permitted on the equipment.
allow children to use equipment in high winds or
near a body of water.
Soft play equipment must be used on the
Play rides ons and hoppers are not suitable for babies under 12months. Motorbike ride ons are suitable for children aged 3-5 only. Ride ons should not
be used on uneven surfaces or near steps. There must be one on one
adult supervision (age 18+) when ride ons are in use.
see saw is suitable for children aged 3-5 years. 2 year olds may use
the see saw with one on one adult supervision.
The roller coaster is suitable for children aged 2-5. There must be one on one adult supervision when children are using the roller coaster. The roller coaster must be used as intended, facing forwards, with wheels on the track and no added incline. Ride ons/other toys must not be used on the roller coaster track as this may result in injury.
Please ensure that children do not sit on the horse of the Princess Carriage, this may result in injury from the carriage toppling over.
Children must not be allowed to climb on the play cottage, this may result in injury from falls.
It is the hirers responsibility to ensure that children are only using equipment within their individual capability.
of the hirer to avoid equipment damage:
furniture, shoes or other non hire items are to be placed on the soft
not allow children to bite or chew on any soft play equipment.
and supervising adults must remove their shoes before using the soft
play. Food, drink, pets, or any sharp objects must not
be allowed near the equipment.
smoking, fireworks, BBQs, chewing gum or glass anywhere near the soft
No face paint or silly string as these can cause permanent staining to the soft play.
are responsible for keeping our soft play and all
accessories on hire to you safe.
are responsible for the safe return of all equipment and will be
charged for any damaged or missing items. Please ensure that you check your area for any equipment as uncollected equipment will need to be returned or paid for by the hirer.
allow 30-45 minutes upon delivery and collection for equipment
to be set up and taken down, we may require additional time if there
is insufficient parking.
You are responsible for ensuring that there is enough room for the soft play to be sited. If on delivery we deem the site to be unsuitable, we will still require full payment.
ground includes steep slopes, uneven/rocky ground, dog mess, insufficient room. If unsure please ask at the time of
We require a clear passage for delivery and collection. We
cannot be held liable for any damage caused whilst transporting equipment through a property.
inform us at the time of booking if you have any steps leading to
your property as we may require an extra member of staff to assist.
only accept cash payment. This is required upon delivery. Please have
the correct money available as our drivers will not always have change available.
On collection of equipment:
ensure that all children have vacated the equipment on our return as
we cannot start to pack away while any equipment is still in use.
ensure that all ball pool balls are packed away into the bags
collection any excessively dirty soft play equipment will demand
a cleaning charge of £10.
any items are left behind it is the hirers responsibility to return
or pay for the missing items.
pride ourselves in providing safe, clean soft play equipment every time. Our soft play equipment is regularly cleaned and
require proof of identity and address before leaving any equipment at the delivery address.
soft play packages may have different colour items or items
substituted from what is shown in the pictures. Any substitutes will
be similar items with the same intended use.
reserve the right to cancel a booking due to adverse weather or
may cancel a booking without charge up until 24 hours before
your booking. If we are cancelled after this time we will still
require full payment. If you decide to cancel your booking, please
give us as much notice as possible so that we can offer the equipment
to another child.
Overnight hires are available for an extra cost of £25. The site will need to be adequately secured for insurance purposes. Herts Party Hire reserve the right to refuse overnight hires if we deem our equipment to be at risk. All soft play equipment must be stored indoors overnight.
Upon delivery you will be required to sign a contract confirming you have read and understood these terms and conditions.
Soft play equipment is fun and exciting for children but safety is paramount so please follow our guidelines.